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Resort Rating Specialists is recognized as the only national company that provides consulting and training services to owners and managers of privately owned vacation rental properties.  Our objectives are to improve the guest’s experience, increase revenue potential, and ensure great value by providing tools that address the quality of vacation rentals, rating standards, furnishing trends, and rating systems.

Our services include: staff training, setting up rating systems, and evaluating and rating properties. Based in Denver, Colorado, Resort Rating Specialists has clients across the country from beach to mountain resorts and is active in trade organizations associated with the hospitality and vacation rental industries. Liza Hogan, President of Resort Rating Specialists has been a licensed Colorado Real Estate Broker since 1986.  She also holds the National Association of Realtors Resort Second Home Property designation (RSPS). She is available to represent buyers and assist in determining the best property that will meed the needs of the second home buyer that contemplates renting their property.


Liza has worked in the vacation rental industry for 20 years as a consultant, speaker, and a trusted source on industry trends.  In addition to her years working with vacation rental properties, her credentials include over 30 years in residential and commercial real estate.  She has been active in many industry trade organizations and a frequent guest speaker at the Vacation Rental Managers Association and other hospitality industry conventions including Colorado Hotel and Lodging and Florida Vacation Rental Managers Association.  Other notable engagements include Luxury Real Estate's Vacation Rental Mastermind Webinar, panelist on Second Home Industry Trends and Innovations at an Annual Luxury Real Estate Fall Conference, and Keynote speaker at  a Luxury Real Estate Vacation Rental Conference.


Resort Rating Specialists, Inc.

P.O. Box 200036
Denver, Colorado 80220-0036
Telephone: (303) 399-8906
Fax: (303) 399-8828
E-mail: info@resortrating.com




"We all enjoyed your presentation and felt that we came away with a much tighter script and plan to use to transform our homeowners and improve our services.  Mahalo for crystalizing what we all experience and for the industry data to provide the support" Luxury Real Estate Vacation Rental Conference

 - A. Kwock, Trinity Properties, Hawaii


"Thanks. Your presentation at the Luxury Real Estate Vacation Rental Conference was fantastic."
 - K. Doll, Aspen Luxury Rentals 


"You nailed the critical issues. I feel like your trip was a vital "intervention" that will help us be consistent.  Your professionalism and ability to zoom in on the problem areas are what makes you and your exceptional service so valuable."

- J. Fitzpatrick, Emerald Isle Realty


"Thanks you so much for your time and expertise; we learned so much."

 - N. Saenz, Port Royal Ocean Resort and Conference Center


"Thank you so much for the Rating Refresher course.  We all learned a lot.  It was much needed and fun...what else can you ask for?"

 - D. Childress, Century 21 Thomas Realty


" I have worked with many trainers and instructors during my twenty-four years in the hospitality industry, and Liza Hogan stands out among them.  Liza came highly recommended by another resort.  My Rental Mangement Team and I had the pleasure of working with her in May of 2006.  When Liza left Wintergreen Resort, she left us with much more knowledge and confidence than we could have ever hoped for.  I can honestly say if was by far, the most valuable training dollars the Resort ever spent."

 - P. Ramey, Wintergreen Resort


"I wanted to thank you for the outstanding and professional job you did with the evaluations at The Laurelwood.  Your accuracy and diplomacy is truly commendable, as you know this type of reporting can be a delicate issue.  I am looking forward to working with your suggestions and the owners on future upgrades to the units."

- B. Johnson, GM Laurelwood Condominiums



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